What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why isn't the 'Create a New Form' button working?

    Asked by eileenjst on December 17, 2012 at 09:54 AM

    I was logged in to Firefox and creating forms a few hours ago, but now for some reason, the 'Create a form' button does not have a link connected with it.  The link is gone from the source code.

    I've tried logging in and out. I tried Chrome and Opera, still nothing.

    Finally, I tried IE and was shown the 'old style' interface with a different create a form area and was able to work around it.

    Why can't I use the orange 'Create A Form' button on these other browsers anymore? 

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    JotForm Support

    Answered by NeilVicente on December 17, 2012 at 10:02 AM

    We're sorry for the inconvenience. I was able to recreate the problem on my end so I have submitted a bug report ticket to our devs.

    You can be assured that they will have this fixed soon. Thank you very much for your patience on this matter.

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    JotForm Founder

    Answered by aytekin on December 17, 2012 at 10:34 AM

    The problems on My Forms are now fixed. Please re-try it and if the problem continues let us know.