What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How to test Stripe on your form?

    Asked by bridgeportcamp on December 17, 2012 at 11:33 AM

    I am using the test keys and i use card number 4242424242424242 and security code 123. But it returns with the message: oops you must provide a card or customer id. What else do i need to do in order to test this?

  • Profile Image
    JotForm Support

    Answered by idarktech on December 17, 2012 at 01:21 PM


    You can only use that CC when your Stripe is on Test Mode and if you are using Test API Keys with your form . You should use actual working and valid CC when your Stripe is on Live Mode and if you are using Live Stripe API Keys.

    May we know the website URL where you've embedded your form so we can check it here? Have you tried embedding your form using iframe embed code? Check if this makes differences. Thanks!