The menu bar with submissions, reports, etc. have dissapeared...

  • Profile Image
    MWalkup
    Asked on December 17, 2012 at 12:35 PM

    ...when will these options be back up?

  • Profile Image
    hbcreative
    Answered on December 17, 2012 at 12:41 PM

    Same issue here. The dropdowns in the top navigation (account, support, etc.) aren't working properly on the My Forms page, and the sidebar with the folder listing doesn't display either.

     

  • Profile Image
    hbcreative
    Answered on December 17, 2012 at 12:48 PM

    I'm assuming it's a Javascript issue. In the Javascript Console on Chrome I get the following errors:

    Failed to load resource: the server responded with a status of 404 (Not Found) http://www.jotform.com/api/myforms/folders/read
    Uncaught SyntaxError: Unexpected token < www.jotform.com:1
  • Profile Image
    hbcreative
    Answered on December 17, 2012 at 12:49 PM

    MWalkup: as a temporary workaround, try visiting http://www.jotform.com/myforms1/

  • Profile Image
    fxr
    Answered on December 17, 2012 at 01:22 PM

    Yeah,

    This issue will be resolved shortly.

    Thanks for the workaround hbcreative, I was not aware of that link. :)

  • Profile Image
    fxr
    Answered on December 17, 2012 at 02:08 PM

    This issue should now be resolved.

    Let us know if you are still having any issues.