What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    The menu bar with submissions, reports, etc. have dissapeared...

    Asked by MWalkup on December 17, 2012 at 12:35 PM

    ...when will these options be back up?

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    Answered by hbcreative on December 17, 2012 at 12:41 PM

    Same issue here. The dropdowns in the top navigation (account, support, etc.) aren't working properly on the My Forms page, and the sidebar with the folder listing doesn't display either.

     

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    Answered by hbcreative on December 17, 2012 at 12:48 PM

    I'm assuming it's a Javascript issue. In the Javascript Console on Chrome I get the following errors:

    Failed to load resource: the server responded with a status of 404 (Not Found) http://www.jotform.com/api/myforms/folders/read
    Uncaught SyntaxError: Unexpected token < www.jotform.com:1
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    Answered by hbcreative on December 17, 2012 at 12:49 PM

    MWalkup: as a temporary workaround, try visiting http://www.jotform.com/myforms1/

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    Answered by fxr on December 17, 2012 at 01:22 PM

    Yeah,

    This issue will be resolved shortly.

    Thanks for the workaround hbcreative, I was not aware of that link. :)

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    Answered by fxr on December 17, 2012 at 02:08 PM

    This issue should now be resolved.

    Let us know if you are still having any issues.