What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can i stop jotform from going to another page on completion?

    Asked by dylanfar on December 17, 2012 at 01:56 PM

    On completion of the form jotform transfers the visitor to the page i have set but not within the iframe, it changes the entire browser windw page.  I either want jotform to just go to the page i have set within the iframe or alternatively do nothing after completion, and just reset to showing the form again.

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    JotForm Support

    Answered by NeilVicente on December 17, 2012 at 02:52 PM

    This the default behavior when you set a custom URL as your form's thank you page. Kindly refer to the image below for more information:

    If the form is embedded on a webpage, and you'd like it to just refresh or go back to the form after submission, then you should just use the URL of the said webpage (where the form is embedded) as the Custom URL.