JotForm Spreadsheets: Incomplete submissions option does not exist

  • daisy JotForm UI Developer
    Asked on September 14, 2018 at 7:36 AM

    The "Incomplete Submissions" option does not exist as the old version.

    The old version:

    1536924995Screen Shot 2018 09 14 at 14 Screenshot 10

  • isabel
    Replied on May 27, 2019 at 4:12 AM

    UPDATE: Incomplete Payments option is available in the JotForm Sheets.

    1. Click on the three dots in the Sheet and select Incomplete Payments.

    1558944428Incomplete1 Screenshot 10

    2. Click on the See Details.

    1558944442Incomplete2 Screenshot 21

    3. If you want to complete this incomplete payment, click on the Complete button.

    1558944454Incomplete3 Screenshot 32

    4. If you are sure to want to complete this submission, click on the OK.

    1558944464Incomplete4 Screenshot 43

    5. If you want to delete the incomplete payment, click on the Delete button.

    1558944476Incomplete5 Screenshot 54

    6. If you are sure to want to delete this incomplete payment, click on the Delete button.

    1558944495Incomplete6 Screenshot 65

    You can look at this guide for more details: https://www.jotform.com/help/564-How-to-View-Incomplete-Payments-in-JotForm-Sheets

  • ivy
    Replied on September 25, 2019 at 3:55 AM

    I checked the relevant form of the user (Form ID: 91123608581354). I saw that the "Save and Continue" feature is active in this form. I am opening this ticket again because the user would like to see the "Incomplete Submissions" and this feature is not yet available on the new JotForm Sheets.

  • Ceren Director of Product Management
    Replied on August 31, 2020 at 2:03 PM

    Hello,

    The incomplete submissions feature is now available on JotForm Sheets. It can be found in the tab menu.

    1598896958Screen Shot 2020 08 31 at 21 Screenshot 10

    Thank you.