Not getting email notifications from form submissions

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    wheatonparks2
    Asked on December 18, 2012 at 10:29 AM

    I am no longer receiving email notifications when someone submits a form. The forms we use are linked from our intranet and not open for the public to complete.

  • Profile Image
    Welvin
    Answered on December 18, 2012 at 11:51 AM

    Hi,

    Your email address is IN our bouce list and have done removing it from the list.

    Result: 

    twhelan@*****tonparks.org is IN the bounce list  

    Reason(s) : 5.3.0 - Other mail system problem 550-'5.7.1 Message rejected as spam by Content Filtering.'

    Please take note of the reason, you may need to exlude Jotmails from your email filters.

    Also, it would be good if you will add jotmail ip address to your whitelist.

     

    Thanks