What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How long are the reports going to be down? This is embarassing and makes me look unprofessional.

    Asked by doctorjuice on March 03, 2011 at 09:43 AM
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    JotForm Support

    Answered by liyam on March 04, 2011 at 12:40 AM


    We apologize for your inconvenience.

    To be able to view your reports, you can go to submissions, below is a grid where you can see your submissions by a limit. 

    You may also download your submissions partially:

    1. Click on Preferences icon on the right side and select a date range. (look for the gear looking icon)
    2. Click on the Exce/CSV link.

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    JotForm Support

    Answered by abajan on March 06, 2011 at 01:05 PM

    Please be advised that everything should be back to normal now: http://www.jotform.com/blog/25-A-Quick-Note-About-Temporary-Database-Problems