What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I update my credit card info for billing?

    Asked by lamplighter777 on December 18, 2012 at 02:57 PM

    I can't seem to locate the pages to update my credit card on file for billing. Where would I find that? 

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    Answered by jeanettebmz on December 18, 2012 at 03:11 PM

    I did not find a current paid subscription for your account. It was probably not downgraded properly. So I have downgraded it so you can re-upgrade using your credit card.

    If you are not able to see the free status , please log out, clear your browser cache and log back in