What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    "email alerts" section not in english

    Asked by wilkenwp on December 18, 2012 at 04:02 PM

    When I click on the "email alerts" button and the little window comes up, there are two buttons listed but they are not in english. There is also another style of button to add a new email address that is in english.  I don't understand what the two buttons are saying ... I'm assuming one is for notification and one is for auto responder.  When I do click on each of them the language is not english.  I need them to be in english.  Please help.  Thank you.  Also in a test submission of my form I received two emails, one in english and one not.  Is the auto responder set up and working?  I believe it is the one that is not english.

    Page URL:
    www.sidstevensjewelers.com/contact_new.html

  • Profile Image

    Answered by wilkenwp on December 18, 2012 at 04:51 PM

    Ok, I've figured it out.  Just takes patience and focus!  Very new to this but I love it all.

  • Profile Image
    JotForm Support

    Answered by jonathan on December 18, 2012 at 05:35 PM

    We are glad to know you have sorted it out. Please feel free to contact us again anytime for any inquiry you might have.

    Thanks.