What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am attempting to cancel my subscription and am unable to log in after clicking cancel from my account page.

    Asked by jeffdelmar on March 03, 2011 at 11:16 AM

    I need assistance cancelling my subscription to JotForms.

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    JotForm Support

    Answered by liyam on March 04, 2011 at 02:21 AM

    I checked your profile and your subscription has already been canceled.

    You are scheduled for downgrade on Apr 4, 2011.