What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Paypal payment details?

    Asked by guest_23527274119050 on December 18, 2012 at 06:00 PM

    Is it possible to stop jotforms completed without payment from being processed until payment (with Paypal) is complete?

  • Profile Image

    Answered by fxr on December 18, 2012 at 06:18 PM

    This is the way payment forms already work.

    If a user fills out the form and clicks to pass through to paypal for payment, if that payment is not completed e.g he navigates away from paypal before paying, that form submission is disregarded (aside from being stored in the 'incomplete' section in your form submission area)