I am not receiving payments on my paypal account

  • Ankitshah123
    Asked on September 19, 2018 at 7:45 PM

    Cannot receive paypal amount in my account

    I can see submission

    how I can know whether payment is done or not

  • Jed_C
    Replied on September 19, 2018 at 11:25 PM

    I checked your form and see that the payments were not successfully paid causing them to be in your Incomplete Payments section.

    Please refer our guide here https://www.jotform.com/help/135-How-to-View-Incomplete-Payments on how to view your incomplete payments.

    Let us know if you have any questions or if you need further assistance.