What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Google Spreadsheet integration: Suddenly broken

    Asked by Masalamedia on December 19, 2012 at 11:27 AM

    I went in today to review recent entries on a form and the spreadsheets are all empty. When I look at the integration I see what is clearly an incomplete URL for the attached GoogleDoc spreadsheet.

    I think I can go back and re-integrate and all the entered data will flow in, right?

    Obviously, would have preferred if the integration were not broken in the first place...

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    JotForm Support

    Answered by EduardoMendez on December 19, 2012 at 11:44 AM

    We apologize for the inconvenience!

    I will look into it.

    Meanshile, please do try to remove that integration and start a fresh integration.

    All your entries should be forwarded on to the spreadsheet.

    Let us know the results 

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    Answered by sasa999 on March 16, 2013 at 06:30 AM

    To support. Can you explain how submissions is exported to spreadsheet? I cant see any importHtml on google spreadsheet. Can you wrote exactly where is stored table with datas? Http:// www.jotform ..... I will try manualy set up my google spreadsheet. Your integration not work at all.

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    JotForm Support

    Answered by jonathan on March 16, 2013 at 08:48 AM


    Hi, may I suggest you create your own topic by using this link

    Here is the guide on how to integrate to google spreadsheet.

    There is no way for you to see the backend codes how the form submissions are exported to google spreadsheet. You will mostly need the jotform license code to have access to that.

    Hope this help.


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    Answered by sklayman on April 30, 2013 at 03:10 AM


    My Google spreasheet integration (which is wonderful while working!) is broken after a few days.

    I keep removing it and re-integrating, and it happens again and again.


    Could you please look into it asap?



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    JotForm Support

    Answered by EltonCris on April 30, 2013 at 05:17 AM


    Kindly open a new thread for your question and provide the form URL there so we can assist you better. You can also name the form so we can check it to your account. 

    Thank you for your understanding!