What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Emergency response needed!!!

    Asked by lhunczak on March 03, 2011 at 02:00 PM

    I am using this form as an evite for a charity event. My account says 4 payment submssions have been used of my available 10. I should have 1000 since I just paid!!


    Also when users navigate from one field to the next using the return key, it throws them out of the form.


    Help! my event is march 18th

    Page URL:

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    JotForm Support

    Answered by liyam on March 03, 2011 at 11:40 PM


    I checked your profile and your account is now is using a premium subscription package. 

    You might need to logout and login again to your account to see the changes. This is due to your browser's cache that it did not reflect immediately.