Trouble downloading form data

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    puregraphite
    Asked on March 03, 2011 at 04:15 PM

    I have been trying to dopwnload a form data but it ends up timing out.

    Is there anyway I can download it in batches? Or is it possible for you to send me the data file?

     

    Many thanks

    Mamun Rashid

  • Profile Image
    mliz
    Answered on March 05, 2011 at 01:44 AM

    You can do partial downloads by following the instructions here

    We only keep the Submissions/reports pages disabled from 9am EST to 5pm EST.

    The submissions and reports pages will be available after 5pm.
    We had to disable them during high traffic hours so that forms are not affected

     

  • Profile Image
    abajan
    Answered on March 06, 2011 at 12:45 PM

    Please be advised that everything should be back to normal now: http://www.jotform.com/blog/25-A-Quick-Note-About-Temporary-Database-Problems