What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Trouble downloading form data

    Asked by puregraphite on March 03, 2011 at 04:15 PM

    I have been trying to dopwnload a form data but it ends up timing out.

    Is there anyway I can download it in batches? Or is it possible for you to send me the data file?


    Many thanks

    Mamun Rashid

  • Profile Image
    JotForm Support

    Answered by mliz on March 05, 2011 at 01:44 AM

    You can do partial downloads by following the instructions here

    We only keep the Submissions/reports pages disabled from 9am EST to 5pm EST.

    The submissions and reports pages will be available after 5pm.
    We had to disable them during high traffic hours so that forms are not affected


  • Profile Image
    JotForm Support

    Answered by abajan on March 06, 2011 at 12:45 PM

    Please be advised that everything should be back to normal now: http://www.jotform.com/blog/25-A-Quick-Note-About-Temporary-Database-Problems