I want to change the contact email on my form

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    cindy quinn
    Asked on March 03, 2011 at 07:24 PM

    i am currently receiving the contact information but now i would like to send it to another email address.  thanks for your help.

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    abajan
    Answered on March 04, 2011 at 03:22 AM

    No problem, cindy. Here's how to do that:

    Go to the "My Forms" page and click the form on which you want to change the contact email. When you do that you will see three (3) buttons: "Edit", "Preview" and "Delete", appear along that form's row. Click "Edit" and after a few seconds the form will load. Now, while on the "Setup & Share" tab, click "Email Alerts" (in the toolbar above the form) and click the notification on which you want to change your address. Click "Reply-To and Recipient Settings" and when the envelope graphic loads you will see your current email address in the field on the lower right labelled "Recipient E-mail". Click the address, select it (Ctrl+A), enter your new address and click "Finish". Save your change if it hasn't been autosaved.

    Summary of above: My Forms > Edit > Setup & Share > Email Alerts > Notification > Reply-To and Recipient Settings > change Recipient E-mail > Finish > Save.

    If you have autoresponses for that form, I imagine you will want to change your address for each of those as well. In this case, you would change the address in the "Sender E-mail" field in the upper left of the envelope.

    More information on setting up email alerts is available in the "Form Emails" section of our User Guide.

    Please feel free to ask about anything else about which you might be unclear and our team will be glad to assist.