What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Forms not updating

    Asked by caravelle on December 19, 2012 at 06:56 PM

    When I update a form, it is not showing up on my web page. It looks right in the preview, but not on my website.

    Page URL:

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    JotForm Support

    Answered by liyam on December 19, 2012 at 07:28 PM

    Hello caravelle.  There might be some replication delays between servers that's why you're not immediately seeing the updated changes on your forms.  It will eventually change after waiting for a bit longer. 

    But here's a quick solution that I could share with you if you want to see it immediately. You can change http://form.jotform... to http://www.jotform on your embed code and links to your form.  Viewing your form using www should reflect the changes on your forms immediately.

    If you need further clarification on this matter, please do let us know.


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    Answered by caravelle on December 20, 2012 at 07:43 AM
    Thank you.