Form Quota error

  • Profile Image
    learnvest
    Asked on December 19, 2012 at 07:41 PM

    Hi, 

    I'm getting a form quota error on my form and I don't know why.  Pleas advise.

    Thanks!
    Tiffany

     

  • Profile Image
    idarktech
    Answered on December 19, 2012 at 08:47 PM

    Hi Tiffany,

    Note that your account was downgraded to Free due to failure payment of your Professional Subscription last day Dec 19, 2012, your payment due was on Dec 6. Our payment gateway, FastSpring sent you reminders about this via Email but unfortunately they haven't heard back from you so they were not able to process the renewal for this month. Your subscription is no longer active. This is the reason why you've overlimited the "Free" submissions limits for this month. We'd suggest to re-subscribe back by going to our Pricing page using an updated billing details.

    Thank you!