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2mimiAsked on September 23, 2018 at 3:59 AM
Hi,
Can you provide me an Auto response email by keywords...
Like some one wants to know about abcd (keywords) then for that a customized reply will go automatically...
like that wxyz(Keywords) another customized reply will go...
Is it possible in any case. If yes then please let me know in details what exactly I have to do...
Thanks
Sudipto
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liyamReplied on September 23, 2018 at 5:16 AM
Yes, it is possible to send an email alert using keywords. Just go to Settings > Conditions > Change E-mail recipient, set your condition to find words containing from a field and choose the email alert and to which email address it will send.
If you have additional questions, please let us know.