Why is my account suspended?

  • juanita
    Asked on September 23, 2018 at 4:28 AM

    why my acount say autosuspend

    i can´t login


    thanks

    Jotform Thread 1588676 Screenshot
  • Ashwin JotForm Support
    Replied on September 23, 2018 at 5:30 AM

    I did check your account and found that it is currently suspended. It seems you have form "[Imported Form] Rifa Octubre – Xpressate" in your account which is suspected to be used for phishing activity because of the Username / Password field you have added in form. Please check the screenshot below:

    1537694693suspectedForm Screenshot 10

    I have deleted the suspected form and activated your account again.

    Do try to sign in to your JotForm account and get back to us if you have any trouble. 

  • tutiendaxpress2
    Replied on September 23, 2018 at 6:37 AM

    Thank you very much. I´m going to try again.

    Great.