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ghostwalkAsked on September 23, 2018 at 7:26 AM
With the New Version of Submissions page, how are Incomplete Payments seen?
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AdrianReplied on September 23, 2018 at 7:49 AM
UPDATE (May 27, 2019): Incomplete Payments option is available in the JotForm Sheets.
1. Click on the three dots in the Sheet and select Incomplete Payments.
2. Click on the See Details.
3. If you want to complete this incomplete payment, click on the Complete button.
4. If you are sure to want to complete this submission, click on the OK.
5. If you want to delete the incomplete payment, click on the Delete button.
6. If you are sure to want to delete this incomplete payment, click on the Delete button.
You can look at this guide for more details: https://www.jotform.com/help/564-How-to-View-Incomplete-Payments-in-JotForm-Sheets
The Incomplete Payments cannot be seen at the moment in the new submissions page as that feature has not been implemented yet.
We will let you know via this thread once there is an update on this.
In the meanwhile, you can see the Incomplete Payments in the submissions page of your forms by viewing the submissions via this URL pattern:
https://www.jotform.com/submissions/72487923243260 where 72487923243260 is the ID of the form.
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Nur Karabağ JotForm DeveloperReplied on May 27, 2019 at 7:57 AM
UPDATE: Incomplete Payments option is available in the JotForm Sheets.
1. Click on the three dots in the Sheet and select Incomplete Payments.
2. Click on the See Details.
3. If you want to complete this incomplete payment, click on the Complete button.
4. If you are sure to want to complete this submission, click on the OK.
5. If you want to delete the incomplete payment, click on the Delete button.
6. If you are sure to want to delete this incomplete payment, click on the Delete button.
You can look at this guide for more details: https://www.jotform.com/help/564-How-to-View-Incomplete-Payments-in-JotForm-Sheets