background not updating on a big form

  • tjlphd
    Asked on September 23, 2018 at 8:45 AM

    https://hipaa.jotform.com/82466296884171


    In "build" we see the new background - that is an uploaded picture, but when I go to publish and look at the link, it's still showing the old background - 12 hours later.  Same with preview - it is NOT showing the background I see in the "build" mode.

  • Mike_G JotForm Support
    Replied on September 23, 2018 at 9:32 AM

    I see that you have already updated us in another thread that you were able to find the answer to your question.

    So you can go back to the questions you have opened in the support forum, please refer to the image below.

    1537709442t09 29 12 Screenshot 10

    Or, you can just also use this link — https://www.jotform.com/answers/asked.php

    If you have other questions or concerns, please feel free to ask us anytime.