Let me know Why this service has problem in IRAN?

All our systems are operational. Perhaps an Internet Service Provider (ISP) from Iran has blocked our domain. Can you please tell us which ISPs you are using so we can further investigate?

You can also try using the following domains as an alternative.

https://form.jotform.com/82653408196160

https://www.jotformpro.com/82653408196160

https://www.jotform.com/82653408196160

https://www.jotform.net/82653408196160

Just replace the form ID if you want to use different form.

Hope one of those will work on your side.

Thank you.

Hi Victoria,

Thanks for your response, but I think you couldn't get my problem.

I have no problem with jotform, jotform load properly to my screen but after clicking on submit button, google dont give access for further action and there is not any google connected services to my form.

google follow sanction for IRAN IPs so don't let us using API or some of services.

My question is why my form should google API when I don't have any google service connected to my form like google sheet or google drive.

Is That your Back-end proccess that should use Google Servers?

Thanks

JotForm servers are co-located in a cloud based architecture with Google Cloud and Amazon Web Services (AWS). As far as I understand, there're issues with Google at your country. I am not sure if this will work, but you can try to move the data of your account to our EU servers, which should be served by AWS: https://www.jotform.com/eu-safe-forms/ 

Please let us know how it goes.

Thank you.

Thanks for your understanding

I' think you gave me a best solution. I moved my data to EU but still I had the same issue from google

I'll be happy if check it further

Kindly try this link https://form.jotform.ca/82653408196160and let us know if the issue still remains.

Thank you

Hi Richie,

This Issue is not solved and It's happen again.

I'm waiting for your again helps.

Thanks

I will attach a ticket to this thread and send it to our next level support. 

Unfortunately, we can not promise if there's anything we can fix at our end to make it work, since there seem to be restrictions in your country, but we will keep you posted with any update on this matter.

Thank you!

I Appreciate you support follows.

Thanks Victoria

Hello persianjoker23,

Are you connecting to the internet from a corporate network or a proxy network?

What is your public ip address?

Regards

Hi Servet,

When I'm using Proxy or Vpn I don't have any problem because google cannot estimate where I'm connecting but without proxy or vpn and by IRAN IP's Google don't let users.

It's my public IP Address: 91.98.76.87 that have problem and all IRAN IP's have the same problem.

Your form's submission domain have been changed to alt.jotfor.ms.

I reset your form's cache. Please visit https://www.jotform.com/82653408196160 without using proxy vpn and check the submission working status.

Hoooooooray,

Thank you Servet, You are the bests.

I have not problem with this new link.

is that set on IFRAME and is this valid for long time?

Thanks for your bests

No, It's not on Iframe. We moved your form's submission domain from outside of google.

It is permanent solution this specific issue.

Have a nice day.