not receiving submission into my email

  • Profile Image
    rapiddrive
    Asked on December 20, 2012 at 04:58 AM

    i m not receiving email in to my email i've changed email to diffrent email address its still the same 

    http://form.jotformeu.com/form/23298738067365

    Plzz help

  • Profile Image
    Welvin
    Answered on December 20, 2012 at 06:00 AM

    Hi,

    Your email address is IN our bounce list.

    Result: 

    info@****drivecarhire.co.uk is IN the bounce list  

    Reason(s) : 5.1.0 - Unknown address error 550-'No Such User Here'

    I have it removed already and to prevent this from happening again, please try using noreply@jotform.com as your form notifications "Sender email";

    But if you still want to use the email field as your Sender email, then the best option is to Whitelist Jotmails IP Addresses. Whitelisting JotMails IP Addresses

     

    Thanks