Classic Form/Authorize.net: Unique id value passed as invoice no is incorrect.

  • coachtim23
    Asked on September 24, 2018 at 2:44 PM
    wait... it's still not working correctly. Jotforms records the unique number as 70016 but Authorize.net records it as 70019. This is weird. Any ideas?
  • Kevin Support Team Lead
    Replied on September 24, 2018 at 2:53 PM

    I have been checking your form and it seems correctly configured, I would recommend you to kindly test the following: 

    1. Remove the unique id from the invoice number option in Authorize.net widget. 

    2. Submit a test and see if the invoice number value in Authorize.net shows a value. 

    3. Set the unique id as invoice number again and submit your form. 

    If you still see the wrong invoice number, please kindly share us some screenshots about the full transaction in Authorize.net and provide us the submission's data. 

    We will wait for your response.