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    My Excel Reports are not getting downloaded

    Asked by Nixor on March 03, 2011 at 11:57 PM

    Hi you asked to start a new thread but my problem is still the same my reports are not getting downloaded please help the following error shows : 

    504 Gateway Time-outnginx/0.6.32
    Page URL:

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    JotForm Support

    Answered by mliz on March 05, 2011 at 02:24 AM

    Please try partial downloading of reports.

    During high traffic hours which is from 9am EST to 5pm EST

    we had to disable Submissions/reports pages so that forms will not be affected.

    After 5 pm you should be able to access these features again