Location based tax not working for Canadian provinces

  • Doriya
    Asked on September 24, 2018 at 3:56 PM

    I've put in the province and the tax amount but the form doesn't calculate it based on the shipping address.

    Please help 

    Jotform Thread 1589952 Screenshot
  • jonathan
    Replied on September 24, 2018 at 6:46 PM

    I reviewed your form but it seems that Location base Tax was not configured in the Payment Settings.

    1537829163zzz 2018 09 25 06 Screenshot 10


    Please set the tax options and saved the payment configuration. Then test again after.

    Let us know if issue persist.