What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I cannot make changes to conditions on my forms

    Asked by colindaykin on December 20, 2012 at 09:57 AM

    I have 3 conditions on a form that i need to alter. I have managed to change 2 of them, but when it comes to the 3rd it just keeps sending me back to the first in the list. Also jotform is incredibly slow. Please help

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    JotForm Support

    Answered by NeilVicente on December 20, 2012 at 10:24 AM

    I was unable to recreate this error on my end using a clone of your form. Can you please try doing the following?

    1. Log out your JotForm account
    2. Clear your browser's cache
    3. Restart the browser
    4. Log back in

    Let us know how it goes from here on out.