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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    JotForm Support

    Submissions button disappeared

    Asked by Welvin on December 20, 2012 at 10:11 AM


    Someone from chat is reporting that his buttons for reports, submissions, folder and other inline buttons when a form is click is not working. He's also not able to create a new form, the create form button is also not working. I have tried to access his account and I was able to reproduce the said issue but NOT on my regular account? I have cleared his form caches, I let him clear his browsers cache but nothing happen.

    Username: logosrick

    Please check.



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    JotForm Founder

    Answered by aytekin on December 20, 2012 at 11:06 AM

    Fixed now. There was a problem during folder migration for this account.