Why will my form not update when I change something ?

  • Profile Image
    yerstudio
    Asked on December 20, 2012 at 10:20 AM

    I have updated my jotform and it will not update on my website. I have went and made sure the source code is correct on my website. It is the correct form. I have tried changing the template style and I still can not seem to get it to update on my website!

    What can I do? Am I required to make a new form to input on my website?

    Thanks!

  • Profile Image
    idarktech
    Answered on December 20, 2012 at 10:39 AM

    Hi,

    Probably because of the CDN delay and this is the reason why changes doesn't reflect immediately to your form. We'd suggest to change "form" to "www" on the URL part of your embed code to skip CDN. This should solved it.

    Example.

    From:

    <script type="text/javascript" src="//form.jotform.com/jsform/12285304262"></script>

    To:

    <script type="text/javascript" src="//www.jotform.com/jsform/12285304262"></script>

    Let us know how it goes after this changes. Thanks!

  • Profile Image
    guest_23555400186046
    Answered on December 21, 2012 at 03:41 PM

    Save the change in jotform and refresh your website