What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    We can't get into our account!

    Asked by guest_23533982021045 on December 20, 2012 at 10:21 AM

    Hello,

    I work at HCP & Associates and we are having issues logging into our account. The person who used to handle this account is no longer working here and we have no way of logging in. The user name is Rankfowler. One of our websites sskmeetings.com has several forms and none of them are working. We need to be able to to login as soon as possible. Thanks you!

     

    Jill Klasko

    jklasko@hcpassociates.com

    Page URL:
    http://www.sskmeetings.com/?page_id=257

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    JotForm Support

    Answered by jonathan on December 20, 2012 at 11:26 AM

    Hi Jill,

    You can reset the password for the username Rankfowler. Once you do this, check the email for the reset instructions and you will gain access to the account again.

    Btw, I could not seem to find a JotForm in the website sskmeetings.com .. can you please tell us how we can view them?

    Thanks.