How to revert from the Spreadsheet submission page to the old submission page

  • deltamagazine
    Asked on September 25, 2018 at 12:23 PM

    The new Jotform submissions page does not seem to include "incomplete payments" like the old version does.  Many of our needed submissions end up here and I have to manually complete them b/c they are actually paid orders.  No idea why they end up in "incomplete."  Also, my computer is so old that the new version is not compatible with my internet browser.  I cannot update my browser any more, and I am not purchasing a whole new computer so I can use Jotform.  So, for me, the old version is the only way I can continue to use Jotform.

  • deltamagazine
    Replied on September 26, 2018 at 11:02 AM

    In case anyone else has this problem, the submissions page does not open at all on older browsers so you cannot switch to the old version. You have to find a more updated computer and logon using that web browser.  Then you can switch to the old version which will make the submissions page open on your older computer.