What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why wont my form code update?

    Asked by guest_23545559573060 on December 20, 2012 at 03:25 PM

    I have made this simple reservation form:
    http://form.jotform.ca/form/23545140285248

    When updating information on the form and creating the iframe code to bring into Facebook, the changes do not seem to be carried over. Speaking with a support agent, he suspects it is a delay in the server do to current upgrades. I have simply updated a few lines and text. Any help is appreciated.

    Here is the Facebook link:
    http://www.facebook.com/club9one9/app_190322544333196

  • Profile Image
    JotForm Support

    Answered by Mike_T on December 20, 2012 at 04:05 PM

    Thank you for contacting us.

    Your Facebook page is showing up to date form from my side. However, there might be some slight cache issue with our Content Delivery Network.

    The standart CDN form URL is:

    http://form.jotform.ca/form/23545379102250

    But you can also use the direct form link:

    http://WWW.jotform.ca/form/23545379102250

    Please try the WWW link mentioned above.