What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can't access my account

    Asked by guest_23465029763054 on December 21, 2012 at 05:13 AM



    I've received an email at wilkinson_john@****mail.com that my account is over the quota. I followed the link to try and login and the site says my email address is not registered.


    Can you please advise?


    Many thanks

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    JotForm Support

    Answered by Welvin on December 21, 2012 at 06:50 AM


    The said email address is associated to a guest account. I suggest you to register for a free account so you can take the control of your form and have more than 20 submissions which guest user can avail. Free account allows you to receive 100 normal submissions.