Unable to reset account password.

  • jgreer
    Asked on September 28, 2018 at 7:15 AM
    Chris is unable to access his account claytonsmith10 and can’t reset his password. Are you able to help please?
  • Jed_C
    Replied on September 28, 2018 at 7:21 AM

    May I know what happens if claytonsmith10 do a forgot password? If he is not receiving email, please refer to our guide here https://www.jotform.com/help/364-Why-Am-I-Not-Receiving-Email-Notifications.

    To reset his password, kindly go to Jotform.com and click on Login > Forgot password?

    1516403873forgot pass Screenshot 10

    Let us know how it goes.