What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Billing: Can I change credit card?

    Asked by cmdmartinez on December 21, 2012 at 02:19 PM

    need to change credit card

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    JotForm Support

    Answered by EduardoMendez on December 21, 2012 at 02:33 PM

    Hi there, 

    You are currently using our Fast Spring payment gateway.

    To make any changes on your billing information, simply find the URL to their secure page on their e-mail. Follow the link and login to their secure gateway.  Once in there, you can make changes to your billing information.

    Please give that a try and let us know if you need further assistance! 

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    JotForm Support

    Answered by Mike_T on December 21, 2012 at 02:56 PM

    Since you have canceled your subscription, you can re-subscribe using the following URL:


    Thank you very much for using our service.