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    Help - my paypal processor is not updating quantities

    Asked by art@hayleybrown.com on December 22, 2012 at 04:40 PM

    when i fill out the form ( contact form)  with paypal processor - i have added qty in the form but when i get to the processor the qty doesnt show. it just shows as 1. 

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    JotForm Support

    Answered by Deygus on December 22, 2012 at 05:21 PM

    Hi I'm very sorry about this problem and we are aware of this issue from a previous thread - http://www.jotform.com/answers/158308-Paypal-Pro-quantity-passed-to-PayPal-is-wrong with someone else who is having a similar issue as yours and thank you for reporting it.

    I believe this is a related problem so I am going to forward this issue to our developers to look into this as well.

    Are you able to provide us with a screenshot of your problem both on jotform and in paypal for reference?