What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Not receiving

    Asked by mikemaldonado on December 23, 2012 at 12:22 PM
    People are filling out my rental application but nothing is being received on my end. I have had several people state they properly submitted the form. Nothing was sent to my email.
    Page URL:
    http://www.listwithmike.com/Rental_Application/page_2536236.html

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    Answered by fxr on December 23, 2012 at 03:50 PM

    You can access any form submissions in your myforms area of the JotForm website.

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     Your notifications are going to a gmail, this is an email provider we tend to have zero or no issues with. Can you please check your spam folder for the submissions?

    Going forward you should put a filter in your gmail account to have any mails from noreply@jotform.com sent to your inbox, there is a setting in gmail when creating a filter, 'never send to spam'

    Let us know if you need any help setting up that filter in gmail.