Not receiving

  • Profile Image
    mikemaldonado
    Asked on December 23, 2012 at 12:22 PM
    People are filling out my rental application but nothing is being received on my end. I have had several people state they properly submitted the form. Nothing was sent to my email.
  • Profile Image
    fxr
    Answered on December 23, 2012 at 03:50 PM

    You can access any form submissions in your myforms area of the JotForm website.

    --

     Your notifications are going to a gmail, this is an email provider we tend to have zero or no issues with. Can you please check your spam folder for the submissions?

    Going forward you should put a filter in your gmail account to have any mails from noreply@jotform.com sent to your inbox, there is a setting in gmail when creating a filter, 'never send to spam'

    Let us know if you need any help setting up that filter in gmail.