What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Email Received RE: "....forms wil be disabled...."

    Asked by guest_23556817553057 on December 23, 2012 at 01:21 PM

    This email was sent to me.  I was unaware of exactly how the free account worked thinking that the 100.00 MB of upload space was a monthly limit rather than a cumulative limit.  Consequently, I went to my account to check it out further.  I have deleted all of the files in my account and now have 0 MB of upload space being used.  Will my forms still be disabled on Monday at 12 pm EST as is indicated in this email?






    Dear cramerphoto,

    You have currently reached the limits of your account. Your forms will be disabled Monday at 12pm EST. Free accounts are limited to 100.00 MB of upload space.

    Upgrade your account today to continue using JotForm; receive submissions, collect payments from your users and have more upload space. Upgrading is quick and easy:

    Thanks for using JotForm,

    JotForm Team

  • Profile Image

    Answered by fxr on December 23, 2012 at 03:57 PM


    Your account looks fine on the server.

    You may need to log out of log in of your account  to see that the scheduled downgrade removed.