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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Thank You email has an extra field...

    Asked by canafishdrown on December 23, 2012 at 08:00 PM


    In the Thank You conf email, there is an extra field which says 'full name' and is blank, how can I remove it as I can't see it on my form template???

    Thanks in advance

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    JotForm Support

    Answered by Welvin on December 24, 2012 at 12:42 AM


    You should be able to remove it when accesing your form Auto Responder;

    1. Click on "Setup and Embed" tab on the form builder toolbar

    2. Click on "Email Alerts"

    3. Select "Autoresponder Email

    I have removed it for your convenience. Please check it.