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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    error when paying account

    Asked by Podaro4ek on December 24, 2012 at 03:38 AM

    hello,

    I have two accaunts on jotform: Podaro4ek.com@gmail.com and  GekaSkr@gmail.com. I mistakenly paid subscription for two years account GekaSkr@gmail.com (69$) some ys ago. I dont use this accaunt. My main accaun over qota will be disabled Monday at 12pm EST. Plaese dont disable my accaunt, and Transfer funds from GekaSkr@gmail.com to Podaro4ek.com@gmail.com. Both of thith accaunts and mail is mine I can confirm this. And card (Mastercard) is mine (Skrypko Ievgen)

    Thanks in advance

  • Profile Image
    JotForm Support

    Answered by Welvin on December 24, 2012 at 05:27 AM

    Hi,

    Just for verifications because I coundn't find any similar information about the purchase on both account that you have mention, can you give us the ORDER NUMBER to your account GekaSkr@gmail.com?

    We'll await your response.

     

    Thanks

  • Profile Image
    JotForm Support

    Answered by Welvin on December 24, 2012 at 05:31 AM

    Oh well, I have found some records that could identify the purchase. I have now switch your subscription from GekaSkr@gmail.com to Podaro4ek.com@gmail.com. You may need to logout, clear your page cache and login again to see the changes to both account.

     

    Thanks