- Podaro4ekAsked on December 24, 2012 at 03:38 AM
I have two accaunts on jotform: Podaro4ek.firstname.lastname@example.org and GekaSkr@gmail.com. I mistakenly paid subscription for two years account GekaSkr@gmail.com (69$) some ys ago. I dont use this accaunt. My main accaun over qota will be disabled Monday at 12pm EST. Plaese dont disable my accaunt, and Transfer funds from GekaSkr@gmail.com to Podaro4ek.email@example.com. Both of thith accaunts and mail is mine I can confirm this. And card (Mastercard) is mine (Skrypko Ievgen)
Thanks in advance
- JotForm SupportWelvinAnswered on December 24, 2012 at 05:27 AM
Just for verifications because I coundn't find any similar information about the purchase on both account that you have mention, can you give us the ORDER NUMBER to your account GekaSkr@gmail.com?
We'll await your response.
- JotForm SupportWelvinAnswered on December 24, 2012 at 05:31 AM
Oh well, I have found some records that could identify the purchase. I have now switch your subscription from GekaSkr@gmail.com to Podaro4ek.firstname.lastname@example.org. You may need to logout, clear your page cache and login again to see the changes to both account.