What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why can i not see new submissions?

    Asked by eastwoodhomes on December 24, 2012 at 04:13 AM

    One of my forms shows new submissions but when I click on it there are no submissions that I can see. Instead I get a message that says "

    No results to display.

    Check your search query or time frame options.". 

     

    Any help would be appreciated. 

     


    Page URL:
    http://www.jotformeu.com/submissions/22395164599870?

    Screenshot
  • Profile Image
    JotForm Support

    Answered by Welvin on December 24, 2012 at 05:45 AM

    Hi,

    I have just cleared your form cache, please also try to logout then clear your page cache and login again. Go to your form submission page and check if the same issue will happen, please get back to us for results.

     

    Thanks