What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What happen if I reach my account limit?

    Asked by elegantees5 on December 24, 2012 at 08:35 AM

    What happens if I miraculously get a lot of hits, and I go over the plan limit? can I buy those extra submissions or do they get lost?

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    JotForm Support

    Answered by Welvin on December 24, 2012 at 11:25 AM


    If you will reach your limit, your form(s) will be disabled and NO one could submit data to your form. No, you cannot receive extra submissions when you reach your limit.

    You will need to upgrade to increase your submissions limit or wait until the first day of the next month.

    If in case you'd like to upgrade, just please go to your My Account page (http://www.jotform.com/myaccount), find the "Upgrade to Premium" button, click it and you will be redirected to our pricing page with the upgrade choices, choose your preferred subscription and pay using our payment processor FastSpring.