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ElissaAsked on October 4, 2018 at 2:00 PM
I am needing the forms to be linked with something other than an email. As multiple forms will be filled out by the same person (i.e same email address)
I created an additional field called Unit ID. So they could enter a unique ID for each session. But this doesn't seem to be working. I tested it with three random ID's 555, 3430, 2222
and I then partially filled out one form and closed it down, now no matter what email I return to the info is the same prefilled data. Is there a way to create separate sessions so this form can be filled out separately based on the Unit ID?
Thanks
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Elton Support Team LeadReplied on October 4, 2018 at 3:02 PM
As long as the assigned session value are unique then each customer's saved data are segregated.
Example: Assuming that the field tag of the Unique ID is {unitID}, then the session URL parameter should look like this:
?session={unitID}
You should make sure the hyperlinked has the same field tag {unitID} too.
If you can provide to us the form you're working, we'd be glad to inspect it here.