I have received an out of space message- what can I do to make space?

  • Profile Image
    KarineRoch
    Asked on December 26, 2012 at 02:23 AM

    1. Is it possible to delete submissions or do anything to make space available so I can continue to use the forms without upgrading?

    2. I received a message that my forms have been disabled, how can I enable them again?

     

    Please help, 

    thank you

     

    Karine Roch

  • Profile Image
    Welvin
    Answered on December 26, 2012 at 04:22 AM

    Hi Karine,

    Here are the answers to your questions;

    1. Send your form submissions to Dropbox before deleting them from your form submissions page. This way, you can free up a space on your account.

    Guide: http://www.jotform.com/help/77-Upload-to-Dropbox-with-JotForm

    2. Since the reason why your form has been disabled is the space outages to your account, freeing up space on your account will enable them.

     

    Thanks