What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I have received an out of space message- what can I do to make space?

    Asked by KarineRoch on December 26, 2012 at 02:23 AM

    1. Is it possible to delete submissions or do anything to make space available so I can continue to use the forms without upgrading?

    2. I received a message that my forms have been disabled, how can I enable them again?


    Please help, 

    thank you


    Karine Roch

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    JotForm Support

    Answered by Welvin on December 26, 2012 at 04:22 AM

    Hi Karine,

    Here are the answers to your questions;

    1. Send your form submissions to Dropbox before deleting them from your form submissions page. This way, you can free up a space on your account.

    Guide: http://www.jotform.com/help/77-Upload-to-Dropbox-with-JotForm

    2. Since the reason why your form has been disabled is the space outages to your account, freeing up space on your account will enable them.