Autoresponder email is not being sent for a form

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    Ebony Burroughs
    Asked on October 07, 2018 at 06:56 PM

    I have gone through all of the steps to ensure autoresponse is setup correctly but none of the replies are going to the recipient emails. I have tried posting the question to the forum but the once i click submit, the form data never seems to send.



    This is a re-post of a comment on Setting up an Autoresponder Email

  • Profile Image
    Kiran
    Answered on October 08, 2018 at 01:55 AM

    We are sorry to see that you have experienced an issue while posting your question on our support forum. If you are referring to the form https://www.jotform.us/form/81623999350163 in your account, I see that the autoresponder email is not set on the form. Please try adding the autoresponder email to the form by following the guide below:

    https://www.jotform.com/help/26-Creating-a-Form-Autoresponder 

    Please get back to us if you need any further assistance. We will be happy to help.