What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    i can't get my form to email

    Asked by lindsaybell on March 04, 2011 at 01:54 PM

    my form will not email, and i have made 3 submissions that do not show up. Help! 

    Page URL:

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    JotForm Support

    Answered by mliz on March 05, 2011 at 03:11 AM

    Have you completed the Paypal payment on checkout?

    If the payment was not yet completed yet it is considered as Pending

    transaction and no notification email is sent out.

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    JotForm Support

    Answered by JotFormSupport on March 05, 2011 at 06:39 AM

    Please also check your pending submissions list.