What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    If I renew today for the sale price will it cancel the "auto renewal" set for tomorrow?

    Asked by Robbana on December 27, 2012 at 01:08 PM

     I have a Jotform account that expires tomorrow. I'd like to renew for 2 years for the sale price of $69.50. My Account says the next billing date is tomorrow like it's on auto-renewal. If I renew today at the sale price will that cancel out the apparent auto renewal? ALSO, Can I order over the phone?

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    Answered by jeanettebmz on December 27, 2012 at 01:39 PM

    Yes, you can take advantage of this offer but we need to cancel the previous subscription. So I just cancelled such subscription and it is scheduled to downgrade on 12/30 noon. 

    But if you will, I can manually downgraded it now, so you can go ahead and re-upgrade right away  by following this link