-
amberantonelliAsked on October 11, 2018 at 8:47 PM
Hello, this form us not working in safari but it will work in Chrome. Many of our users are in safari, please help!
https://form.jotform.com/71875210724960
-
MikeReplied on October 11, 2018 at 10:37 PM
Thank you for contacting us.
Is this issue affecting a mobile Safari on the iOS devices?
There is a chance that something might be wrong with the processing of the date-time pickers. Could you please turn off the 'Lite Mode' for your date fields, and then test the form again to see if that makes any difference?
-
amberantonelliReplied on October 12, 2018 at 10:43 AMHello, it is not only the mobile version of Safari but also desktop and laptop.
Sent while cookin' please pardon the brevity and any typos 🌱🌱
... -
Ashwin JotForm SupportReplied on October 12, 2018 at 12:20 PM
I did test your form in safari browser and it seems to work as expected. I was able to submit your form successfully and I was redirected to PayPal checkout page. Please check the screenshot below:
Have you embedded your form in any webpage where you are having this issue with? Please share the webpage URL and we will take a look.
We will wait for your response.