What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Upload Field: Not Working

    Asked by longo on December 29, 2012 at 05:46 AM

    Hi

    I have an upload facility with allowed file types jpg, jpeg, png and gif. When an attempt is made to upload any of these types an error message appears stating that particulur type is not allowed?

    Please could you investigate.

    Thanks

    Screenshot
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    JotForm Support

    Answered by Welvin on December 29, 2012 at 05:55 AM

    Hi,

    That happen because of the space before the first file extension on your form which is jpg. I have corrected it for your convenience, it should be working fine by now.

     

    Thanks

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    Answered by longo on December 29, 2012 at 06:29 AM

    Thanks for the fix and very speedy reply

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    JotForm Support

    Answered by Welvin on December 29, 2012 at 07:17 AM

    You are welcome and it is our pleasure to help. Have a great day!